Terms and Conditions

EVENT CONTRACT – DEPOSIT AND CANCELLATION POLICY
 

Confirmed Bookings and Deposits

A 50% deposit and signed contract must be received before your event will be considered “Booked/Confirmed” and the date(s) reserved.

Final Invoice

Fourteen (14) days after receipt of final invoice the balance of your total invoice is due. Please note that a 5% late fee may be applied on overdue invoices. Please note any changes in your order or event details, including changes in service hours, beverages on consumption added, additional number of guests, missing rental items and such will be made to your final invoice which will be forwarded to you no less than seven (7) days after the event date.

Cancellation Policy

All cancellations must be received in writing via email, addressed to the Event and Sales department.

If a cancellation is received up to two (2) weeks prior to your event: 50% of your deposit will be refunded or the deposit amount can be reserved to be used within 6 months from the date of cancellation. If the deposit amount has not been used within the 6 months, the deposit will be forfeited.

If a cancellation is received less than two (2) weeks prior to your event: the entire deposit will be forfeited.

Additional Policies

Mise en Place Ltd. is not responsible for any food or beverages taken off-premises, or self-stored to be consumed at a later time, by me or my guests after the event. Mise en Place Ltd. is not responsible for arrangements and/or agreements made between the client and any venue(s) where this event(s) is being held.